FAQ | Cold Case Gear
FAQ
Ok, you’ve probably got some questions, least of all just who is Cold Case Gear? That's a great question. Cold Case Gear is a startup based out of rural Southwest Colorado, in the town of Pagosa Springs, Colorado. We are on a mission to not just create the best smartphone cases but also expand our insulating product line to products that outdoor enthusiasts really need. We're out here trying to solve a myriad of temperature related issues faced in the outdoors.
We are a product first company. This means that we are devoted to only creating products that really work, instead of trying to market yesterdays newspaper to you.
To be sure your cellphone will fit in the West Slope Case we recommend taking some measurements. The maximum measurements for your phone (or phone with a case on) are 6.5” long by 4” wide and .75” thick.
West Slope Case Dimensions - Dimensions are the total dimensions of the product. Maximum recommended phone size is 6.5" long by 4" wide and .75" thick.
What iPhones are compatible?
- iPhone 12 Pro Max without a case
- iPhone 12 Pro with or without case
- iPhone 12 with or without case
- iPhone 12 mini with or without a case
- iPhone 11 Pro Max without a case
- iPhone 11 Pro with or without a case
- iPhone 11 with or without a case
- iPhone XR with or without a case
- iPhone XS Max without a case
- iPhone XS with or without a case
- iPhone X with or without a case
- iPhone SE (2nd generation) with or without a Cass
- iPhone 8 Plus with or without a case
- iPhone 8 with or without a case
- iPhone 7 Plus
- iPhone 7 with or without a case
- iPhone 6s Plus with or without a case
- iPhone 6s with or without a case
- iPhone 6 Plus with or without a case
- iPhone 6 with or without a case
- iPhone SE with or without a case
What Samsung Phones are compatible?
The West Slope Case is built to be compatible with nearly all Samsung Galaxy and Galaxy Note phones. Here is a list below. Please note that PLUS sized phones may or may not fit with a case. Please use our measuring chart.
Below is an exhaustive list of Samsung Galaxy and Galaxy Note phones that will work with our West Slope Case. We've got the best Samsung Galaxy phone cases. Make sure to measure your device or reach out to us with questions.
| Samsung Galaxy S5 Plus | 2014, November |
| Samsung Galaxy S6 | 2015, April |
| Samsung Galaxy S6 Edge | 2015, April |
| Samsung Galaxy S6 (USA) | 2015, April |
| Samsung Galaxy S6 Edge (USA) | 2015, April |
| Samsung Galaxy S6 Duos | 2015, June |
| Samsung Galaxy S6 active | 2015, June |
| Samsung Galaxy S4 Mini I9195I | 2015, June |
| Samsung Galaxy S5 Neo | 2015, August |
| Samsung Galaxy S6 Edge+ Duos | 2015, August |
| Samsung Galaxy S6 Edge+ | 2015, August |
| Samsung Galaxy S6 Edge+ (USA) | 2015, August |
| Samsung Galaxy S7 (USA) | 2016, March |
| Samsung Galaxy S7 Edge (USA) | 2016, March |
| Samsung Galaxy S7 Edge | 2016, March |
| Samsung Galaxy S7 | 2016, March |
| Samsung Galaxy S8+ | 2017, April |
| Samsung Galaxy S8 | 2017, April |
| Samsung Galaxy S8 Active | 2017, August |
| Samsung Galaxy S9 | 2018, March |
| Samsung Galaxy S9+ | 2018, March |
| Samsung Galaxy S Light Luxury | 2018, May |
| Samsung Galaxy S10 | 2019, March |
| Samsung Galaxy S10+ | 2019, March |
| Samsung Galaxy S10e | 2019, March |
| Samsung Galaxy S10 5G | 2019, April |
| Samsung Galaxy S20 | 2020, March 06 |
| Samsung Galaxy S20+ | 2020, March 06 |
| Samsung Galaxy S20 Ultra 5G | 2020, March 06 |
| Samsung Galaxy S20+ 5G | 2020, March 06 |
| Samsung Galaxy S20 5G | 2020, March 06 |
| Samsung Galaxy S20 Ultra/LTE | 2020, March 15 |
| Samsung Galaxy S20 FE | 2020, October 02 |
| Samsung Galaxy S20 FE 5G | 2020, October 02 |
| Samsung Galaxy S21 5G | 2021, January 29 |
| Samsung Galaxy S21+ 5G | 2021, January 29 |
| Samsung Galaxy S21 Ultra 5G |
Samsung Galaxy A Series. The newest A series comes in at 6.6" long but that will work with our dimensions provided there is no case. Always measure your phone to make sure it will fit with our West Slope Case. Most phones will fit without issue but the larger, or plus sized phones, may only fit without a case.
| Samsung Galaxy A5 Duos | 2014, November |
| Samsung Galaxy A5 Duos | 2014, November |
| Samsung Galaxy A3 | 2014, December |
| Samsung Galaxy A3 Duos | 2014, December |
| Samsung Galaxy A5 | 2014, December |
| Samsung Galaxy A7 | 2015, February |
| Samsung Galaxy A7 Duos | 2015, February |
| Samsung Galaxy A8 | 2015, August |
| Samsung Galaxy A8 Duos | 2015, August |
| Samsung Galaxy A3 (2016) | 2015, December |
| Samsung Galaxy A5 (2016) | 2015, December |
| Samsung Galaxy A7 (2016) | 2015, December |
| Samsung Galaxy A9 (2016) | 2016, January |
| Samsung Galaxy A9 Pro (2016) | 2016, May |
| Samsung Galaxy A8 (2016) | 2016, October |
| Samsung Galaxy A3 (2017) | 2017, January |
| Samsung Galaxy A5 (2017) | 2017, January |
| Samsung Galaxy A7 (2017) | 2017, January |
| Samsung Galaxy A6 (2018) | 2018, May |
| Samsung Galaxy A6+ (2018) | 2018, May |
| Samsung Galaxy A8 Star (A9 Star) | 2018, June |
| Samsung Galaxy A7 (2018) | 2018, October |
| Samsung Galaxy A9 (2018) | 2018, November |
| Samsung Galaxy A6s | 2018, November |
| Samsung Galaxy A8s | 2018, December |
| Samsung Galaxy A10 | 2019, March |
| Samsung Galaxy A20 | 2019, April |
| Samsung Galaxy A20e | 2019, May |
| Samsung Galaxy A30 | 2019, March |
| Samsung Galaxy A40 | 2019, April |
| Samsung Galaxy A50 | 2019, March |
| Samsung Galaxy A60 | 2019, June |
| Samsung Galaxy A70 | 2019, April |
| Samsung Galaxy A2 Core | 2019, April |
| Samsung Galaxy A80 | 2019, May |
| Samsung Galaxy A10e | 2019, August |
| Samsung Galaxy A10s | 2019, September |
| Samsung Galaxy A50s | 2019, September |
| Samsung Galaxy A30s | 2019, September |
| Samsung Galaxy A90 5G | 2019, September |
| Samsung Galaxy A70s | 2019, September |
| Samsung Galaxy A20s | 2019, October |
| Samsung Galaxy A51 | 2019, December 16 |
| Samsung Galaxy A71 | 2020, January 17 |
| Samsung Galaxy A01 | 2020, January |
| Samsung Galaxy A31 | 2020, April 27 |
| Samsung Galaxy A51 5G | 2020, April 29 |
| Samsung Galaxy A41 | 2020, May 22 |
| Samsung Galaxy A Quantum | 2020, May 22 |
| Samsung Galaxy A21s | 2020, June 02 |
| Samsung Galaxy A71 5G | 2020, June 15 |
| Samsung Galaxy A21 | 2020, June 26 |
| Samsung Galaxy A01 Core | 2020, August 06 |
| Samsung Galaxy A71 5G UW | 2020, August 14 |
| Samsung Galaxy A51 5G UW | 2020, August 14 |
| Samsung Galaxy A42 5G | 2020, November 11 |
| Samsung Galaxy A12 | 2020, December 21 |
| Samsung Galaxy A02s | 2021, January 04 |
| Samsung Galaxy A32 5G | 2021, January 22 |
| Samsung Galaxy A02 | 2021, January 27 |
| Samsung Galaxy A32 | 2021, February 25 |
| Samsung Galaxy A52 5G | 2021, March 19 |
| Samsung Galaxy A52 | 2021, March 26 |
| Samsung Galaxy A72 | 2021, March 26 |
| Samsung Galaxy A22 | 2021, June |
| Samsung Galaxy A22 5G | 2021, July |
Samsung Galaxy Note Models - Please measure your phone accordingly. Most Note phones will fit without a case. Please see measuring chart.
| Samsung Galaxy Note5 (USA) | 2015, August |
| Samsung Galaxy Note7 (USA) | 2016, August (Discontinued) |
| Samsung Galaxy Note7 | 2016, September (Discontinued) |
| Samsung Galaxy Note FE | 2017, July |
| Samsung Galaxy Note8 | 2017, September |
| Samsung Galaxy Note9 | 2018, August |
| Samsung Galaxy Note10 | 2019, August |
| Samsung Galaxy Note10 5G | 2019, August |
| Samsung Galaxy Note10+ | 2019, August |
| Samsung Galaxy Note10+ 5G | 2019, August |
| Samsung Galaxy Note10 Lite | 2020, January |
| Samsung Galaxy Note20 | 2020, August |
| Samsung Galaxy Note20 5G | 2020, August 21 |
| Samsung Galaxy Note20 Ultra | 2020, August 21 |
| Samsung Galaxy Note20 Ultra 5G | 2020, August 21 |
What Google Phones are compatible?
Here is an exhaustive list of Google Pixel phones that work with our West Slope Case! We've got the BEST Google Pixel phone cases.
- Google Pixel 5 with or without a case
- Google Pixel 4a 5G with or without a case
- Google Pixel 4a with or without a case
- Google Pixel 4 XL without a case (possibly with a very slim case)
- Google Pixel 4 with or without a case
- Google Pixel 3a XL with or without a case
- Google Pixel 3a with or without a case
- Google Pixel 3 XL with or without a case
- Google Pixel 3 with or without a case
- Google Pixel 2 XL with or without a case
- Google Pixel 2 with or without a case
- Google Pixel XL with or without a case
- Google Pixel wit or without a case
Environmental Factors
Is Aerogel Safe?
The aerogel insulation we use has the same chemical make up as sand and glass and it holds an OEKO-TEX certification that certifies it is free of harmful chemicals. If you find that you are done with your West Slope Case you can send it back to us so we can recycle some of its materials.
Where are your products made?
We are a proud Made In The USA brand and we have great manufacturing partners in the Pacific Northwest.
Do you even care about the environment!?
Whoa! Easy now...Yes, yes we do. We are committed to doing all we can to offset the damages that doing business does. We are a small company but we are donating 1% of our profits to Protect Our Winters.
Other FAQ
Is the West Slope Case compatible with wireless charging?
At this time the West Slope Case is not compatible with any form of wireless charging. Sorry!
My phone is overheating and turned off!
The sun is phones worst enemy! This is one reason that we invented our West Slope Case! Your phone has an ideal operating temperature range of around 32 to 95 degrees Fahrenheit. Direct exposure to the sun can make the internal temperature rise significantly and your phone will power off to save itself. Next time, make sure you toss it into a West Slope Case. If your phone has overheated and you need to use it go ahead and toss it somewhere shady and out of the sun, ideally in a pocket.
My phone keeps dying in the cold!
Smartphones today utilize a lithium ion battery which rely on a chemical reaction to happen inside the battery to provide energy to your phone. When it's extremely cold out the internals of your lithium ion battery have a harder time moving around and drain the battery much faster. We built our aerogel phone case, dubbed the West Slope Case, to insulate your phone all day long so you never have to worry about the cold.
The West Slope Case looks too big to put in my pocket.
We built the West Slope Case with external use in mind. We included a webbing loop so that you can clip it onto your backpack, climbing harness, sled, boat, or anything else. It is built to withstand the absolute worst elements and is completely sealed to the elements. It may still fit inside pockets of oversized winter clothing.
You say it's waterproof but is it really?
Yes! Not only is it completely waterproof but you can even dunk it under water! Our airtight closure makes a hermetic seal and will keep water out to depths of around three feet. Should you find it dunked in a lake it has plenty of flotation to come back to the surface. We are thrilled with how well the waterproofing has worked for this product.
Where can I find a Cold Case Gear dealer?
Sorry, right now we are strictly direct to consumer and our product is only sold through our website.
Will the West Slope Case interfere with bluetooth?
Nope! The West Slope Case will work with all your bluetooth devices including bluetooth snowboard helmets and the like.
I need a phone case to keep phone warm.
We've got you covered! Our handy cellphone pouch can definitely keep your phone warm in the cold. It is designed to keep your phone protected from the elements all day. With our airtight closure you could even blow in a bit of warm breath to keep things extra warm.
Do you make an Oppo phone case?
Yes! Yes we do. Our universal phone case will definitely fit your Oppo phone
We love Cold Case Gear and want to work together!
Very cool. Please send us an email at hello@coldcasegear.com