Contact Us

Please Use The Widget Located On The Bottom Right Of Our Webpage

You can use our Customer Service Widget to call us, send an email, or start a chat with us. You can also send an email to customerservice@coldcasegear.com

Our hours of operation are Monday-Friday from 9am-5pm Mountain Standard Time.


Return Policy

We know that you’ll love our products, however, we recognize that for one reason or another you may need to return or exchange your product. You can return or exchange product within 60 days of your date or purchase. You will need an order number in order to return or exchange your product. We retain the right to deny returns if product is damaged or scuffed due to usage.

Warranty

We warranty our products for one year from the original purchase date. Our warranty covers defects in workmanship or manufacturing error. Our warranty covers the product, not the owner, you will need to furnish an original order number or receipt in order to have us generate an RMA for you.

Shipping Policy

We ship using USPS Priority for a flat fee of $8.00 dollars or for larger orders, UPS Ground at a rate of $12.95. Orders placed before 10am MST typically ship on the same business days. Orders placed after 10am MST will ship on the following business day. International shipping fee is a flat rate of $50 dollars. If you need a custom quote please contact us at hello@coldcasegear.com.